Effective Date: September 21, 2025
Welcome to Peak Hits Zone (“we,” “our,” “us”). By accessing or purchasing from https://peakhitszone.shop/, you agree to these Terms & Conditions (“Terms”). Please read them carefully before using our website.
1. Who We Are
Peak Hits Zone is an online retail store powered by Sellvia, offering a wide range of lifestyle products, gadgets, home essentials, and trending gear. Orders are processed and fulfilled using Sellvia’s fulfillment system.
2. Eligibility
By using our website, you confirm that you:
- Are at least 18 years of age (or have parental/guardian consent if younger).
- Are legally able to enter into binding contracts.
- Will use the site only in compliance with these Terms and applicable laws.
3. Products & Availability
- We make every effort to display products, descriptions, and prices accurately. However, errors may occur, and we reserve the right to correct them.
- Product availability may change without notice. We do not guarantee items will always be in stock.
- Colors and product images shown online may vary slightly from the actual product due to device displays.
4. Pricing & Payment
- All prices are listed in USD (or CAD, depending on region) unless otherwise specified.
- We reserve the right to change prices at any time.
- Payment must be made at the time of purchase using accepted payment methods (e.g., PayPal, Stripe, credit/debit cards, or bank transfer where available).
- We do not store your payment card details. All transactions are securely processed by third-party payment providers.
5. Shipping & Delivery
- Orders are fulfilled and shipped by Sellvia or its partner warehouses.
- Delivery times are estimates and may vary due to location, customs, carrier delays, or unforeseen events.
- We are not responsible for delays outside of our control.
- Risk of loss passes to you once the order is handed to the carrier.
6. Returns & Refunds
- If you are not satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order, subject to our Return Policy.
- Items must be unused, in original packaging, and in resellable condition.
- Some items (e.g., personal-use products, clearance items) may be non-returnable for hygiene or final sale reasons.
- Refunds will be issued to the original payment method once the item is received and inspected.
- Shipping costs are non-refundable (unless the product was damaged or incorrect).
7. Account Responsibilities
If you create an account with us:
- You are responsible for maintaining the confidentiality of your login details.
- You agree to provide accurate and up-to-date information.
- You accept responsibility for all activities under your account.
8. Use of Our Website
You agree not to:
- Use the site for unlawful purposes.
- Attempt to hack, damage, or interfere with our website or systems.
- Copy, distribute, or exploit site content without our permission.
9. Intellectual Property
All content on our site (logos, text, graphics, product descriptions, and images) is owned by Peak Hits Zone or licensed for use. You may not copy, reproduce, or distribute any content without written consent.
10. Limitation of Liability
- We make no guarantees that the website will be error-free or uninterrupted.
- To the fullest extent allowed by law, we are not liable for any damages, losses, or claims arising from:
- Product misuse
- Delayed deliveries
- Third-party service failures (payment processors, shipping carriers, etc.)
- Our total liability is limited to the purchase price of the item(s) in question.
11. Third-Party Services
Our store uses third-party services such as:
- Sellvia (order fulfillment, product handling, shipping)
- Payment processors (PayPal, Stripe, etc.)
- Analytics tools (Google Analytics)
- Marketing platforms (e.g., email or ad networks)
We are not responsible for how these third parties operate but encourage you to review their respective terms and policies.
12. Termination
We may suspend or terminate access to your account or the website if you violate these Terms, without prior notice.
13. Governing Law
These Terms are governed by the laws of Canada (or your country of residence, if different). Any disputes will be resolved in the applicable courts of Ontario, Canada, unless otherwise required by law.
14. Changes to Terms
We may update these Terms from time to time. Any changes will be posted here with a revised effective date. Continued use of the website after updates means you accept the new Terms.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Peak Hits Zone
📧 Email: support@peakhitszone.shop
🌐 Website: https://peakhitszone.shop/
