Privacy Policy for Peak Hits Zone
Effective Date: September 21, 2025
At Peak Hits Zone (“we,” “our,” “us”), accessible at https://peakhitszone.shop/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our store.
Who We Are
Peak Hits Zone is an online retail store powered by Sellvia, offering a wide variety of trendsetting gear, everyday essentials, gadgets, projectors, and lifestyle products. Orders placed through our website are processed, fulfilled, and shipped using Sellvia’s fulfillment system.
Information We Collect
When you interact with our store, we may collect the following information:
1. Information You Provide
- Name, billing and shipping addresses
- Email address and phone number
- Payment details (collected securely by third-party processors; we do not store full payment card details)
- Account login details (if you create an account)
- Messages, support requests, or reviews you submit
2. Automatically Collected Information
- Device type, operating system, browser type
- IP address and approximate location
- Site usage (pages viewed, products browsed, time spent on site)
- Cookies and similar technologies
3. Transactional Information
- Order details (items purchased, order ID, shipping info)
- Payment confirmations
- Delivery and tracking information
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders
- Provide customer service and respond to inquiries
- Send order updates and confirmations
- Personalize your shopping experience
- Offer promotions, newsletters, and marketing (if you opt in)
- Improve site performance and security
- Comply with legal and tax requirements
How We Share Your Information
We do not sell your personal data. However, we may share your information with trusted partners to operate our business:
- Sellvia – as our fulfillment provider, Sellvia collects and processes order details, shipping information, and contact data to package and deliver your products.
- Payment Processors (PayPal, Stripe, Bank E-transfer, etc.) – securely handle payment transactions.
- Shipping Carriers (e.g., USPS, UPS, FedEx, Canada Post, etc.) – receive your shipping details to deliver orders.
- Analytics Services (e.g., Google Analytics) – collect browsing data to help us improve performance and customer experience.
- Email/Marketing Tools (e.g., Sellvia’s built-in email system or third-party platforms) – if you subscribe to updates or promotions.
- Legal Authorities – when required to comply with applicable laws, regulations, or legal processes.
Cookies and Tracking
Our site uses cookies and similar technologies to:
- Keep your cart active during browsing
- Save your login preferences
- Analyze site traffic and performance
- Deliver personalized marketing and advertisements
You can manage cookies in your browser settings, but some site features may not function properly if disabled.
Third-Party Services We Use
As part of our operations, we rely on third-party services. These include (but are not limited to):
- Sellvia (fulfillment & order processing) – collects your order details and shipping info to fulfill purchases.
- Payment Processors (PayPal, Stripe, Bank transfer, etc.) – collect and process payment information securely.
- Google Analytics – tracks website usage to help us improve services.
- Advertising Platforms (Meta/Facebook Ads, Google Ads, etc.) – may track behavior for targeted marketing campaigns.
- Email Tools (Sellvia’s integrated email system or other providers) – store your email if you subscribe to our mailing list.
Each provider has its own privacy policy, which we recommend reviewing.
Data Security
We and Sellvia take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is completely secure, and we cannot guarantee 100% security.
Your Rights
Depending on your jurisdiction (such as GDPR in the EU or CCPA in California), you may have rights to:
- Access, correct, or delete your personal data
- Request a copy of the information we hold about you
- Opt out of marketing communications
- Restrict or object to how we use your information
To exercise your rights, please contact us at support@peakhitszone.shop.
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Peak Hits Zone
📧 Email: support@peakhitszone.shop
🌐 Website: https://peakhitszone.shop/
